I have a strict no refund policy as payment is for my time and expertise. I assure you to do your research to make sure we are a good fit before you commit to making me your designer. I only offer refunds in the rare event that I cannot complete your project (which is highly unlikely), in which you will be refunded in full.

That's understandable and very rare, but I always try my best to assure my clients are happy with their designs before they ever go live. I communicate every step of the way and give my clients 1-3 revisions. If you just for some reason are still not happy with my work then I can refer you to some of my other designer friends, but no refunds will be made as payment is for the time I spent working on your project. Thanks for understanding.

Yes I do, feel free to inquire for more information.

Yes of course, please see my website design & development package for more information

I only offer WordPress, Systeme, or Wix website refreshes at the moment, and prefer to work with previous clients of Digital Pink Media.

I only offer one and done design services for previous clients of Digital Pink Media or in conjunction with another package.

Contracts protect both me and you from any fishy activity, and it's always best to have everything in writing. My contracts are simple and to the point with no hidden intentions, it just says I am doing A, and you are doing B, and that we agree.

Yes of course, please see my Monthly Retainer Services or Add-Ons for Website Maintence for this service.

Emails are my preferred way of communication as it's easy to refer back too incase we want to reference notes for designs, etc. I do offer a complimentary free brand consultation call after you complete my new client application, and once you are accepted as my client, you will receive a 30 min-1 hour kick off call to further discuss your project. If you would like to book a 1:1 brainstorm/strategy consultation, you can book me via my paid calendar here.

I accept all major credit and debit cards, aswell as Apple Pay. I use Stripe to process my payments and invoices through my secure website. If you would like to pay via CashApp or Venmo that can be arranged. Please contact me for further info.

I offer payment plans on all of my packages and services. A deposit is required in order for me to start on your project no matter what, and the final amount will be due in order for your project to go live, and to receive any final deliverables.

Deposits protect me from wasting my time spending hours, days, and weeks designing and doing brainwork that I may never get paid for if I was to only accept payment afterwards. For me to be my most productive and creative, I require a deposits to start on all projects. Please see my refund policy above for more info on refunds.

Yes all of your information is 100% safe and will never be resold, re-shared, or retained other than for payment merchant and client portal purposes. Please see my privacy policy and site terms and conditions for more info.

I only meet with long-term retainer or return clients who want to have me on board full time, or full brand makeover clients who I am working on a set/location with for creative direction and branding insight. Other than that, my job is remote and meeting in person is not a requirement.